🔒 jlliwin Privacy Policy

jlliwin ("we," "us," or "our") operates the online gaming platform accessible at jlliwin.org (the "Platform"). We are committed to safeguarding the privacy and personal data of all users who register and play on the jlliwin Platform, including players from Manila, Cebu, Davao, Quezon City, Makati, and across the Philippines.

This Privacy Policy describes the types of personal information we collect from you, how we use and protect that information, the circumstances under which we may share it with third parties, and the rights you have with respect to your personal data. This Policy applies to all users of the jlliwin Platform, including registered players, visitors, and any other individuals whose personal data we process in connection with the Platform.

By registering an account on jlliwin or otherwise using the Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and processing of your personal data as described herein. If you do not agree with this Privacy Policy, you must not use the jlliwin Platform.

This Privacy Policy should be read together with jlliwin's Terms & Conditions, which govern your use of the Platform. In the event of any conflict between this Privacy Policy and the Terms & Conditions, the Terms & Conditions shall prevail to the extent of the inconsistency.

jlliwin collects personal data that you provide directly to us, as well as data that is automatically generated when you use the Platform. The categories of personal data we collect include:

Registration and Account Data:

• Full legal name as it appears on your government-issued ID
• Date of birth (to verify you are 21 years of age or older)
• Email address and mobile phone number
• Username and encrypted password
• Residential address (barangay, city/municipality, province)
• Nationality and country of residence

Identity Verification Data:

• Copies of government-issued identification documents (e.g., SSS ID, PhilHealth card, UMID, driver's license, Philippine passport)
• Selfie photographs for liveness verification where required
• Proof of address documents (e.g., utility bills, bank statements)

Financial and Transaction Data:

• GCash or PayMaya mobile wallet numbers
• Bank account details for BPI, BDO, or Metrobank transfers
• Deposit and withdrawal history
• Transaction amounts in Philippine Peso (₱)

Gaming Activity Data:

• Game history, bet amounts, wins, and losses
• Bonus and promotion usage
• Session duration and frequency of play

Technical and Usage Data:

• IP address and approximate geolocation
• Device type, operating system, and browser information
• Pages visited, links clicked, and time spent on the Platform
• Cookies and similar tracking technologies (see Section 6)

Communications Data:

• Records of your communications with jlliwin customer support
• Feedback, complaints, and survey responses

jlliwin uses the personal data we collect for the following purposes:

• Account Management: To create, maintain, and manage your jlliwin account, including verifying your identity and age (21+), processing your registration, and enabling you to log in securely.
• Service Delivery: To provide you with access to all games, sports betting markets, promotions, and other features available on the jlliwin Platform.
• Payment Processing: To process deposits and withdrawals via GCash, PayMaya, BPI, BDO, Metrobank, and other supported payment methods.
• Regulatory Compliance: To comply with our obligations under PAGCOR regulations, the Anti-Money Laundering Act (AMLA), the Data Privacy Act of 2012, and other applicable Philippine laws.
• Fraud Prevention and Security: To detect, investigate, and prevent fraudulent transactions, money laundering, unauthorized account access, and other illegal activities.
• Responsible Gaming: To monitor gaming behavior and identify players who may be at risk of problem gambling, and to enforce self-exclusion requests and account limits.
• Customer Support: To respond to your inquiries, resolve disputes, and provide technical assistance.
• Marketing and Promotions: To send you information about jlliwin promotions, bonuses, and new games, where you have consented to receive such communications. You may opt out at any time.
• Platform Improvement: To analyze usage patterns, conduct research, and improve the functionality, performance, and user experience of the jlliwin Platform.

jlliwin processes your personal data on the following legal bases as recognized under the Data Privacy Act of 2012 (Republic Act No. 10173) of the Philippines:

• Contractual Necessity: Processing is necessary to perform the contract between you and jlliwin (i.e., the Terms & Conditions), including account registration, game access, and payment processing.
• Legal Obligation: Processing is necessary to comply with jlliwin's legal obligations under PAGCOR regulations, AMLA, and other applicable Philippine laws.
• Legitimate Interests: Processing is necessary for jlliwin's legitimate interests, including fraud prevention, platform security, and business analytics, provided these interests are not overridden by your rights and freedoms.
• Consent: Where required by law, jlliwin will obtain your explicit consent before processing your personal data, particularly for direct marketing communications. You may withdraw your consent at any time by contacting our support team.

jlliwin does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your personal data with the following categories of recipients only to the extent necessary for the purposes described in this Privacy Policy:

• Game Providers: Licensed third-party game providers (e.g., Pragmatic Play, PG Soft, Jili, Evolution Gaming) may receive limited technical data necessary to deliver their games on the jlliwin Platform.
• Payment Processors: GCash, PayMaya, BPI, BDO, Metrobank, and other payment service providers receive the financial data necessary to process your transactions.
• Identity Verification Services: Third-party KYC (Know Your Customer) providers may process your identity documents to verify your age and identity as required by PAGCOR regulations.
• Regulatory Authorities: PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), and other Philippine government authorities may receive your data where required by law or court order.
• IT and Security Service Providers: Cloud hosting, cybersecurity, and analytics providers who process data on our behalf under strict data processing agreements.

All third parties with whom jlliwin shares personal data are required to maintain appropriate technical and organizational security measures and to process your data only in accordance with jlliwin's instructions and applicable law.

jlliwin uses cookies and similar tracking technologies to enhance your experience on the Platform, analyze usage patterns, and support our security and fraud prevention measures. The types of cookies we use include:

• Essential Cookies: Strictly necessary for the Platform to function, including session management, login authentication, and security features. These cannot be disabled.
• Analytics Cookies: Help us understand how players use the jlliwin Platform, which pages are most visited, and where technical issues occur. This data is aggregated and anonymized.
• Preference Cookies: Remember your settings and preferences, such as language selection and display options, to personalize your experience.
• Marketing Cookies: Used to deliver relevant promotions and advertisements. These are only placed with your consent.

You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the jlliwin Platform. For more information on managing cookies, refer to your browser's help documentation.

jlliwin implements industry-standard technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. Our security measures include:

• SSL/TLS encryption for all data transmitted between your device and the jlliwin Platform
• AES-256 encryption for sensitive data stored in our databases
• Multi-factor authentication options for account access
• Regular security audits and penetration testing by independent cybersecurity firms
• Strict access controls limiting employee access to personal data on a need-to-know basis
• 24/7 monitoring for suspicious activity and potential data breaches

jlliwin retains your personal data for as long as your account remains active and for a period thereafter as required by applicable law and regulatory obligations. Specifically:

• Account and Transaction Data: Retained for a minimum of five (5) years after account closure, as required by PAGCOR regulations and the Anti-Money Laundering Act.
• Identity Verification Documents: Retained for a minimum of five (5) years after the end of the business relationship.
• Gaming Activity Data: Retained for a minimum of three (3) years for dispute resolution and regulatory audit purposes.
• Marketing Communications Data: Retained until you withdraw your consent or opt out of marketing communications.

Upon expiry of the applicable retention period, jlliwin will securely delete or anonymize your personal data in accordance with our data disposal procedures.

Under the Data Privacy Act of 2012 (Republic Act No. 10173) of the Philippines, you have the following rights with respect to your personal data held by jlliwin:

• Right to be Informed: The right to be informed of how your personal data is being collected and processed.
• Right to Access: The right to request a copy of the personal data jlliwin holds about you.
• Right to Rectification: The right to request correction of inaccurate or incomplete personal data.
• Right to Erasure: The right to request deletion of your personal data, subject to jlliwin's legal retention obligations.
• Right to Object: The right to object to the processing of your personal data for direct marketing purposes.
• Right to Data Portability: The right to receive your personal data in a structured, commonly used format.
• Right to Lodge a Complaint: The right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines if you believe your data privacy rights have been violated.

To exercise any of these rights, please contact the jlliwin Data Privacy Officer at [email protected]. We will respond to your request within thirty (30) days in accordance with the Data Privacy Act.

The jlliwin Platform is strictly intended for individuals who are 21 years of age or older. jlliwin does not knowingly collect personal data from persons under the age of 21. If we become aware that we have inadvertently collected personal data from a minor, we will take immediate steps to delete such data and close the associated account.

If you are a parent or guardian and believe that your child under the age of 21 has provided personal data to jlliwin, please contact us immediately at [email protected] so that we can take appropriate action.

jlliwin reserves the right to update or modify this Privacy Policy at any time. When we make material changes, we will update the "Last Updated" date at the top of this page and notify registered users via email or a prominent notice on the Platform.

Your continued use of the jlliwin Platform after any changes to this Privacy Policy constitutes your acceptance of the revised Policy. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your personal data.

If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal data by jlliwin, please contact our Data Privacy Officer:

• Email: [email protected]
• Live Chat: Available 24/7 via the jlliwin Platform
• Response Time: Within 1–4 hours for email inquiries

You also have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines if you believe your data privacy rights have been violated. The NPC is the government authority responsible for administering and implementing the Data Privacy Act of 2012.